For delivery to major cities and inner city areas, please allow 1-5 working days, excluding holidays as determined by carrier, from the date of the clearance of payment. For deliveries to remote or rural areas, please allow 7-10 working days, excluding holidays as determined by carrier. A signature is required by carrier upon delivery of goods.
While we can control most handling times - we can not control some unforeseen events including transport delays. Therefore - if for any reason delivery is not received within the times shown in the schedule above, we will not accept any financial liability resulting from the delay.
We offer you the best value pricing with discounts of highlighted goods preloaded into prices. We have been able to do this because we charge shipping costs separately. You will find your total costs much lower using this method.Insurance where applicable is also included within the cost .
All goods qualify for FREE SHIPPING. FREE SHIPPING offers are valid only for deliveries inside the U.S. 48 contiguous states. Additional costs may apply for deliveries to Alaska and Hawaii
Free Shipping areas
Homegrown Medi-Equip uses multiple courier companies for shipment of orders in the USA namely USPS, UPS and FedEx .
If you are not 100% satisfied with your product, we offer a full refund (on most products, see below).
To qualify for a return please note the following:
Product must be clean, unused and in its original packaging.
Return shipping costs are the responsibility of the customer
Items must be returned within 30 days
You must have a return authorization number to qualify for a return:
Please call us at 1-8008599746 Monday - Friday 9am to 5pm EST to obtain a return authorization number and a return address. Returns may not be sent to our corporate address
We offer full refund on all:
Standard manual wheelchairs
Light weight manual wheelchairs
Folding ultralightweight wheelchairs* (except for the 9000, etc)
Heavy duty transport wheelchairs
Wheelchair accessories (bags, ramps & attachments)
10% Restocking Fee
There is a 10% restocking fee on all:
Heavy duty wheelchairs
15% Restocking Fee
There is a 15% restocking fee on all:
Sorry, No Returns
We cannot accept returns on all:
Ultra lightweight ridged frame wheelchairs
Built to order items
Bath Safety products
Open Box Specials
Open Box Specials are new products that were ordered incorrectly or may have slight imperfections. These Specials are non-returnable and do not include any in-home service.
If packages are refused at the point of delivery, you will be responsible for the return shipping.
The following shipping methods are available, Standard Ground (5–7 business days), Ship to Store (5-7 business days), Second Day (2 business days) and Next Day (1 business day). Business days do not include weekends and there is no weekend delivery for any shipping method. Some items cannot be shipped using Second Day or Next Day due to size, weight, hazardous materials and delivery address. These items will only have Standard Ground or Ship to Store available. Currently, we do not ship to U.S. Territories, APO/FPO, Canada or other international addresses. Please note that orders could arrive in multiple packages.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax